Just six weeks after the launch of edoc – an innovative new online system for recording waste transfers, over 1000 businesses across the UK have recognised its benefits and started making the switch (www.edoconline.co.uk ).

The innovative new system which is designed to save businesses across the UK both time and money has been adopted by a number of the large waste management companies including Grundon Waste Management Ltd as well as businesses such as Helistrat, B&M waste services and CIWM.

Toni Robinson, Compliance Manager at Grundon said, “We are currently in the process of switching over to edoc and are committed to encouraging all our clients to enrol and be actively using the new online system by the end of this year.

“We issue around 2000 waste transfer notes each month so being able to use the new online system in order to issue them is much more efficient, simpler and easier than through the old paper system. It is also much easier for our customers to edit, sign and share the notes and we are able to review and accept any changes made at the touch of button. The whole process is just greener, cheaper and trouble-free, as well as helping us meet our environmental goals by reducing the amount of paper we use.”

Tina Benfield, Senior Technical Advisor at CIWM said, “Like many small waste producers, we were glad to see the introduction of an online system for recording waste transfers but we didn’t feel that it would have a huge impact on our business. However, we have experienced some positive and unexpected benefits.

“We switched over to edoc as soon as it launched in January this year and since then, because we have had to weigh the amount of waste we produce each week for our collections, we have started to  monitor more closely what we have been throwing away. As a result we have noticed that using edoc has made us all even more mindful of our waste and our overall waste production each week has decreased.”


Developed by the Environment Agency in partnership with the waste sector and government bodies from Scotland, Wales and Northern Ireland, edoc (short for electronic duty of care) provides a modern and efficient alternative to completing and keeping paper waste transfer notes (WTNs.

Chris Deed, edoc programme manager at the Environment Agency, said “We are delighted with the response we’ve had on edoc so far.  It’s not a mandatory system, but it is free to use.

“The level of interest we have had from businesses and organisations from a cross-section of sectors indicates that people understand, accept and embrace the system and the wide range of benefits it can offer.”

Edoc provides businesses with an easy, simple and cheap alternative to paper Waste Transfer Notes and enables them to comply with their legal duty of care efficiently and quickly.

Businesses interested in using edoc can find out more now at www.edoconline.co.uk



For media enquiries or interview requests please contact

Liz Griffiths at Golley Slater on 029 20 786048 or email edoc@golleyslater.co.uk



Notes to editors:


edoc has been developed under a four year project co-financed by the European Commission (LIFE+).  It has been led by the Environment Agency in partnership with:


  • Chartered Institution of Wastes Management (CIWM)
  • Northern Ireland Environment Agency (NIEA)
  • Reconomy
  • WRAP (Waste and Resources Action Programme), and
  • Welsh Government


The project also has the full support of Defra and the Scottish Environment Protection Agency (SEPA).