Who can use edoc and how?

Any business or organisation that produces or handles waste in the UK can use edoc. Whatever the size of your business, edoc is simple to use, with the option to input data via the web portal, or to use an Application Programming Interface (API) to transfer data from an existing electronic system directly into edoc.

Business users

If you are a business that produces waste in the UK, or if you are involved in transporting or managing business waste, you can use edoc to record and manage details of the waste transfers you are involved in.

There are two ways of using edoc. You can:

  • record waste transfers via the web portal, individually or using the multiple upload feature, or
  • use edoc’s Application Programming Interface (API), which will enable you to transfer relevant information already captured in an existing electronic system directly into edoc

Your waste transfer records are confidential to you and the other party or parties directly involved in the transfer.

Other registered edoc users will be able to see your business name, address and permit/licence/exemption details, but not your individual waste transfer records.

edoc allows all registered users to view reports summarising all the waste transfers entered on the system.  Information contained in such ‘edoc all waste reports’ is aggregated and anonymised, and edoc may hide further data to prevent inference and maintain confidentiality.

Read the following sections to see who else can you use edoc, more about using the API and how edoc controls and protects your data.

Waste regulators

The waste transfer regime in the UK is a self-policing system which allows legitimate operators to prove they are doing the right thing with waste.  It also provides a system for regulators to carry out audits of waste and ensure compliance with the duty of care.

A waste regulator can use edoc:

  • to record and manage their own waste movements
  • for regulatory purposes if they wish to see a business’s waste transfer notes

edoc allows for a relevant regulatory officer to send a notification in edoc to ask to see waste transfer records.  This mirrors the existing system in which a business has seven days to respond to such a request.

There is more information about how a waste regulator can register and access edoc in get your registration right.

National governments

National governments and certain trusted organisations such as WRAP have access to anonymised data in edoc.

These organisations can see an anonymous and redacted snapshot of all waste transfer notes held on edoc at a particular time, to meet statutory reporting requirements and to inform design, implementation  and monitoring of waste policy.  This snapshot is different from the ‘edoc all waste report’ as no aggregation of data is applied.

Using the API

If your business already stores details of waste transfer notes on a computer system, you may want to consider updating your system to speak directly to edoc using it’s software interface or API. APIs can use different technologies – edoc supports SOAP.

You can look at edoc’s public API documents:

You will need to register to use edoc and ask for access to the API to see more documents, including some example workflows. Once registered and logged into edoc look at the “Business > Interacting with edoc” menu which will tell you how to ask for API access.

Protecting your data

The security of your data is extremely important to edoc.  The system is robust, secure and independently accredited, with:

  • secure log in with complex password
  • view of transactions limited to the parties involved
  • system development in line with government framework of Business Impact Levels (ILs) for assessing confidentiality, integrity and availability
  • design to IL2 – protect
  • use of aggregated and anonymised data for industry reporting (edoc all waste reports)
  • independent penetration testing

You can read more about how data you supply to edoc is controlled and protected.

Go to our help and support pages to get started in edoc.