edoc – The new way to record waste transfers


What is edoc?

Edoc – electronic duty of care – is set to revolutionise the UK’s current paper-based waste transfer note (WTN) system when it is launched in January 2014.

Developed by the Environment Agency in partnership with the waste sector and other government bodies, it is a simple online portal that allows you to create electronic WTNs securely, and manage, search, interrogate and retrieve them quickly and easily. It will provide a modern, quick and easy online alternative, which will save businesses time, effort and ultimately money.


Edoc previewed at RWM 2013

Delegates attending RWM in Birmingham earlier this month were treated to an exclusive preview of the edoc system ahead of its launch in the New Year.


We were delighted to welcome over 150 representatives from across the waste industry, local authorities and wider business sector to our preview event, and show the first screening of a video animation showcasing the benefits and key features of edoc.


Speakers included Mat Crocker, the Environment Agency’s Head of Illegals and Waste and Steve Lee, Chief Executive of our project partner the Chartered Institution of Wastes Management (CIWM).


To give a user’s view on how edoc will transform their waste management systems, we also invited two businesses that have been testing the system as it has been developed. Brian Handcock, Head of Sustainability for construction company Morgan Sindall, and Bernard Amos, Chief Executive of waste management consultancy Helistrat, took to the stage to talk about why their companies are keen to take their waste transfer recording into the twenty-first century.


We were extremely encouraged by the interest we received in the preview – all 150 places were filled less than an hour after the invitation was issued. With just three months to go now until the system goes live, we are confident that interest will continue to build and that more and more organisations will sign up to transfer to edoc next year.


Microsite goes live

You can now visit our new microsite www.edoconline.co.uk to find out more about edoc before it goes live in January 2014, and register for updates.


You will be able to read all about edoc and watch our video trailer to see the benefits it could bring to your business.  You can also register for news and information updates, and download online resources that you can share with employees, customers and suppliers to encourage them to use edoc too.


What users are saying about edoc

Organisations from a wide range of different sectors have been involved in the development of edoc since the project began, regularly reviewing the system and giving their feedback to ensure it is as user-friendly and as effective a resource as possible.

We asked Bernard Amos, chief executive of Helistrat, why he is supporting the project.

“The edoc system is a brilliant idea and I’d encourage all companies to take it up.

“More and more we are moving towards paper-free ways of doing business and this makes perfect sense. It’s quicker, easier to trace and will help prevent fraud by removing the opportunity for people to take advantage of the revenue from waste.

“It will also be hugely time-saving. We have well over a quarter of a million paper WTNs that we have to scan and it will save our teams a great deal of time when it all goes electronic.”

Getting the word out

As we move closer to the launch of edoc in January 2014, the marketing and communications campaign is gathering pace.


We’ll be getting the message out there in a variety of ways – from advertising in the key trade media and engaging with trade bodies and industry associations, to speaking at key events.


We also have a selection of tools that you can use to help spread the word – including a promotional video, edoc summary and website banners.  You can find these on the edoc microsite.


If you would like more information on edoc to include in a newsletter, event or any other type of communication please contact lgriffiths@golleyslater.co.uk


For more information on edoc or to get in touch with the project team visit: www.edoconline.co.uk

Edoc is being developed under a four-year programme co-financed by the European Commission (LIFE+).  It is being delivered by the Environment Agency in partnership with

  • The Chartered Institution of Wastes Management (CIWM)
  • Northern Ireland Environment Agency
  • Reconomy (UK) Ltd
  • WRAP (Waste & Resources Action Programme)
  • Welsh Government


It has the full support of Defra and the Scottish Environment Protection Agency (SEPA).